If your account has been banned from the game, you must have violated one of our policies:

Inappropriate or offensive behavior: If a player engages in inappropriate behavior, such as using offensive language, making insults or harassing other players, spreading inappropriate content, disclosing personal information of other players, or using offensive usernames, they may be subject to a ban. PEGI 3 games are intended for an audience of all ages, so it is essential to maintain a safe and respectful gaming environment.

Fraud or cheating: If a player uses unauthorized software or cheats to gain an unfair advantage in the game, such as hacking, cheating, or using unauthorized modding, they may be banned. 2F Game Studio takes the protection of gameplay balance and integrity very seriously and sanctions those who attempt to circumvent the rules.